Refund Policy

To receive a refund of any portion of tuition fees, you must give ILSC written notice that you intend to withdraw from the program in which you have enrolled. If your Study Permit is denied, ILSC will retain the lesser of 25% of the total fees due or $200 and, if applicable, the $215 Homestay Placement Fee.

If you cancel in writing before your program starts, ILSC will retain the following fees:

• Less than 7 days after your registration is submitted and before the program start date --- the lesser of 25% of the total fees due or $400.
• 30 days or more before the program start date ---  25% of total fees due.
• Less than 30 days before the program start date --- 40% of total fees due.

If you cancel in writing or are dismissed from ILSC after your program starts, ILSC will retain the following tuition fees according to the percentage completed of the total program of your study’s duration:

• Less than 10% completed ---  50% of total fees due.
• 10-30% of program completed ---  70% of total fees due.
• More than 30% of program completed ---  No refund.

If you are eligible for a refund under the conditions above, you will receive the refund within 30 days of ILSC receiving written notice of cancellation or ILSC's notice to you of dismissal.
 

Students can talk about difficulties with their Teachers, Counsellors/Liaisons and/or Administration. If no satisfactory solution is found, students can then present the problem in writing to the School or Academic Director, who will, in writing, address and resolve the dispute.

ILSC students must keep good attendance and attend at least 80% of their classes. They must speak only French or English (whichever language they are studying) when on school premises. If these expectations are not met, students will receive counselling. After appropriate warnings, students will be expelled. Likewise, if a student's behaviour is inappropriate by the school's standards, the above procedures will be followed.