Refund Policy

To receive a refund of any portion of tuition fees, you must give ILSC written notice that you intend to withdraw from the program in which you have enrolled. If your Study Permit or Visa is denied, ILSC will retain the lesser of 25% of the total tuition fees due or $200 and, if applicable, the $220 Accommodation Registration Fee. If you cancel in writing before your program starts, you will receive a refund of the following percentage of your tuition fees:

• Less than 7 days after your registration is submitted and before the program start date: the greater of either 75% of the total fees due or total fees minus $400
• 30 days or more before the program start date: 75% of the total fees due
• Less than 30 days before the program start date: 60% of the total fees due

If you cancel in writing or are dismissed from ILSC after your program starts, you will be refunded the following percentage of your tuition fees:

• Less than 10% of program completed: 50% of total fees
• 10-30% of program completed: 30% of total fees
• More than 30% of program completed: 0% (no refund)

Change of schedules is considered the same as cancellation. i.e. for a schedule change of Full-time Intensive (30 lessons/week) to Full-time (24 lessons/week), you will have to cancel the whole program and re-apply for the full-time program.

Specialty programs are not transferrable to core programs. If you change your program from a specialty program to a core program, you have to cancel the specialty program and re-apply for the core program.

If you are eligible for a refund under the conditions above, you will receive the refund within 30 days of ILSC receiving written notice of cancellation or ILSC's notice to you of dismissal.

ILSC students can talk about difficulties with their teachers, Counsellors/Liaisons and/or Administration. If no satisfactory solution is found, students need to follow formal procedures including presenting the problem in writing to the School Director, who will, in writing, address and resolve the dispute. In case such disputes are not resolved to the students' satisfaction, students have the right to appeal the decision in writing to Languages Canada.

ILSC students must keep good attendance and attend at least 80% of their classes. They must speak only French or English (whichever language they are studying) when on school premises. If these expectations are not met, students will receive counselling. After appropriate warnings, students will be expelled. Likewise, if a student's behaviour is inappropriate by the school's standards, the above procedures will be followed.